How It Works The Junk Removal Process
The junk removal process is a breeze when you leave it to the pros at Black Diamond Junk Removal!
HOW IT WORKS
Easy Scheduling
Scheduling is easy! We’re available 7 days a week, and same-day and next-day appointments are often available.
Prompt
We won’t leave you waiting on us! You’ll always get a courtesy call when we’re on our way, and we always arrive on time!
Full-Service
Tell us what goes. We’ll do all the heavy lifting, you don’t even have to lift a finger! We are happy to serve you!
The Black Diamond
Junk Removal Promise
Black Diamond Junk Removal takes the stress out of the junk removal process! We’re here to make it easier for you.
- First, we’ll assess your junk and give you a custom estimate.
- Next, we get to work doing all the heavy lifting!
- Finally, we haul away the junk and handle disposal!
Full-Service Junk Removal
You Point. We Haul.
- Our Services. From furniture to lawn clippings, our haul away junk removal services cover just about everything! We also take all kinds of household junk and trash, and even do light demolition!
- Locations. We offer our junk removal services across Northeast Ohio! Some of the counties we service include Cuyahoga County, Geauga County, Summit County, Portage County, and Lake County.
- Honest Pricing. Since our prices are volume-based, you’ll never pay any hidden fees. Our estimates are firm and inclusive with no surprise charges!
Northeast Ohio’s Favorite
Junk Removal Team
Black Diamond Junk Removal is locally owned and operated in Bedford Heights and Cuyahoga Falls. We serve customers across Northeast Ohio with the goal of excellent service and affordable prices. Because we aren’t a franchise, we’re able to keep our prices low and our customer satisfaction high! Our full-service junk removal is designed to make decluttering an easy experience. Another part of serving our communities is practicing eco-friendly disposal.
REVIEWS
Based on 245 reviews
Pick up was easy to schedule online and got very a prompt appointment. Excellent communication about appointment. Appointment was kept on time and the people taking away my junk were extremely polite and courteous as well as efficient. High recommendation
Diane Pretorius
14:46 27 Nov 24
David & John worked very quickly to remove a pile of mulch today. They arrived within the time stated to me and were very professional. Thank you both, great job!
Connie Lowe
21:28 25 Nov 24
This is the second time that I have use this company and they are absolutely wonderful. Their employees are always very professional and kind. They are very careful not to scratch any walls. I had them take up my carpet also and they did an amazing job. If I need anything cleared out again, I would absolutely call them in a heartbeat.
Robin Strippy
18:20 12 Nov 24
We had an excellent experience with Black Diamond Hauling. Fred, John, Tucker were professional, friendly, efficient, and hard working. And a quick response as well. What I thought would take a day, they had done in two hours and even cleaned up the yard. Whew.This is the only service I would call in the future. Hands down.
luann rothbrust
17:08 30 Sep 24
Great communication, transparent pricing, the guys showed up as planned and were professional from start to stop. Very fast too, cleared out a bunch of stuff in very little time. They were so good I almost wish I more to throw away, I’ll plan on using them again until then.
MD
17:46 30 Aug 24
Black Diamond Junk Removal did a fantastic job removing garage and shed waste from my backyard. Isiah and Max were courteous, professional, efficient, and on time. The best feature about BDJR, besides being the cheapest estimate I had, is that they let you schedule the day and time for them to come on their website, unlike other junk haulers who dictate the day and time based on their schedule. I recommend and will use them again.
AP Solnick
15:48 06 Aug 24
On the walkthrough they said the goal was to be efficient and it certainly was efficient!They were transparent about the schedule, what they could and couldn’t take. Made it super easy to clear the house- including the carpet!I would recommend to anyone needing items hauled out.
Carwyn Kruler
20:59 28 Jul 24
Fantastic customer service! Tucker answered my last minute call and had a crew out within an hour. All 3 guys were fast and efficient and super friendly. I have recommended this company to several neighbors!
Nancy Jones
12:26 16 Jul 24
Tucker, Isaiah, Dominic and Will tore down and removed my shed. They were timely, friendly, efficient and cleaned the area when they finished. I highly recommend them!
Chris Robertson
20:00 05 Jul 24
Really quick and efficient experience! I had about eight items to get rid of, from a tv console to a large chair, and couldn’t have been smoother. Fred and Will were great and couldn’t be more professional.
Ryan Sheets
15:55 20 Jun 24
On 6-10-24, my garage company left cardboard boxes and a tarp on my curb. I put them on my curb as it was recycling day. But they just left it out there and collected everything else. They said it was ‘too heavy’ to collect. They advised me to break down the boxes and tarp and they would pick up next recycling day- in 2 weeks. I called Black Diamond and they were here in less than an hour. They picked it up easily. Price was decent, service was excellent, and the guys that came out were great. Will recommend this company to friends/family and use them again in the future. Thank you again.
Crab Man
15:47 10 Jun 24
Used them twice now. Both times great communication, showed up on time, wore shoe covers, and got the job done. Would highly recommend. Great service!
Travis Booth
16:49 04 May 24
Isaiah and Dom did a great job! They were courteous, professional and diligent. They made an extra effort to explain what they were going to do and completed the work in a very timely manner. I would high recommend Black Diamond and really appreciate the work Isaiah and Dom did for us.
dickchuck3033
15:11 30 Apr 24
THESE GUY ARE GREAT- Timely, efficient, friendly, respectful of property, And fast. This is the second time using them, and I will be using them again. Pricing is less than other companies who I had previously contacted~
Beth Becker
18:27 15 Mar 24
Very pleased with the house clean out services provided by Black Diamond. Isiah and Jordan were terrific in cleaning out both our basement and the main level of our home. Highly recommend this company for high quality service at a reasonable price.
Mark Sharp
15:11 10 Mar 24
My mom passed away last September. My husband and I have been working on cleaning the house out. We got to the basement and decided it was too overwhelming to tackle ourselves. We called Black Diamond Junk Removal and spoke with Tucker. The customer service we received starting with him was outstanding. The communication couldn’t have been more perfect. The following week, Isaiah and Jordan came out and emptied the basement in no time. They were courteous, professional, personable and worked so hard. I couldn’t have asked for a better crew. If I ever need clean out services again, I will not hesitate to call Black Diamond or recommend them to anyone in need of assistance.
Denise H
14:41 24 Feb 24
Black Diamond is the greatest junk removal company ever!! I got serviced the same day. The entire crew came within an hour of my call. They were quick, polite and professional. You better call Black Diamond Junk Removal!! The best in Cleveland, Fred, Billy, Jordan and Isaiah!!
charles glaster
20:26 11 Jan 24
Very happy with the service! The guys were friendly and very efficient. I was grateful they used the back entry door to minimize foot traffic in main area of home. Price was on par with quite and they were able to schedule me the day after I called. Would definitely use them again whenever needed.
Kate Mickle
20:49 29 Dec 23
Just had an appointment today for a couch removal. Jordan and Leon were efficient and excellent. Even went above and beyond when the appointment overlapped with my new couch delivery, and helped me move the new boxes into the house. Thank you!!
Kaitlyn Willingham
17:45 14 Dec 23
Black Diamond was extremely easy to work with. They were able to get us on the schedule very quickly (within 24 hours) and were in and out in less than 30 minutes. The men who came to our home were very nice and we problem solved how to get some difficult HEAVY pieces out. They were careful not to damage anything. I would 100% hire again.
Tara DuBois
13:35 19 Nov 23
Jordan and Fred were so kind and courteous. They handled everything with care as to not damage doors or walls as they exited my home. Super fast, friendly and reliable and most of all affordable. I highly recommend this company and these 2 guys, Jordan and Fred to help you out!
Lisa Greger
14:34 15 Nov 23
I called for an appointment & received one right away that was convenient for both of us. They Called when they were on their way. Looked at my junk, gave me a quote & then loaded it on their truck. Very efficient & I recommend them highly!!
Sandra Cheremeta
23:28 13 Nov 23
I was blown away with the service, respect and professionalism. Before coming into my home, Tucker asked if they should put on protective boots. If I have to use their services in the future, there will be no hesitation. Thank you for your service, amazing!
cflew
12:36 04 Nov 23
The team at Black Diamond junk removal is fantastic! We were closing on our house and we needed some items hauled away quickly. They moved the items out of the house quickly and without a scratch! I would highly recommend them! We will definitely contact them in the future!
Kortney Scully
11:27 25 Oct 23
Service was simply incredible – prompt, efficient and engaging. This was by far the easiest process ever, which we greatly appreciated. If anyone is looking for a junk removal service for items of any size, this company is the G.O.A.T. I will definitely be utilizing their services again if needed. Well done, Black Diamond!
Jim & Hadley Sue Hofbauer
16:30 17 Oct 23
We called Black Diamond Junk Removal in a panic. They were able to help us the next day and called to see if they could come early! Very professional. Great Customer service and they worked quickly. I highly recommend this company.
Karin Foltzer
15:36 13 Oct 23
Fred and Billy were prompt, efficient and polite. They had to remove a large heavy couch and other heavy items, which they did professionally and without damaging walls or floors.We were very pleased with their work.
Sharon and Steve Shucard
17:11 02 Oct 23
I own a residential and commercial remodeling company with very discerning customers. I have used Black Diamond on my jobs, and the quality of service, pricing, and response time are the best I’ve seen so far in this business.
J B
19:08 29 Sep 23
Set up appt was easy, friendly and accommodating. The 2 men were punctual, gave me exact arrival time, were courteous and friendly. Took care not to hit any walls or ruin anything. Highly recommend! Would use them again if the need should arise.
Donna L
15:31 27 Sep 23
I made an appointment online which is great because I hate making phone calls. I was able to schedule a convenient time. Black Diamond sent a text message out to confirm. The next morning they called to ask a few questions and confirm again. The morning of the pickup, they kept me updated at how long it would be until they arrived. It took them no time at all to relieve us of some junk that was clogging up our house and garage not worth selling. Well worth the time and money spend. Amazing communication. I’m satisfied and will use Black Diamond again if the need should arise.
Catie Mccurdy
22:09 24 Sep 23
The team arrived as promised on time. They did a quick assessment of the items I wanted removed and gave a quote that was very reasonable. The team was very efficient in removing the items. I highly recommend Black Diamond Junk Removal if you are looking for fast, efficient service at a reasonable cost.
Phyllis Webb
14:37 22 Sep 23
I used Black Diamond Junk Removal for twice for a cleanup. Both crews were professional with great communication, checking in with me to see what needed removal or not. They are reasonably priced, as well as efficient. Would use them again in the future.
Deirdre Pendleton
23:04 05 Sep 23
I decided to find a new junk removal service and I found Black Diamond Junk Removal in a google search. They gave me a window of 2 hours today to show up and removed some trash from a rental property. They were able to help me the same day I called. They arrived on time. They quoted the job before they started the job. Will definitely use them in the future.Anthony M Fraser, Broker/OwnerKMLK Property ManagementMedina, Ohio
Anthony and Laura Fraser
17:06 21 Aug 23
This was my first time using Black Diamond Junk Removal . I would highly recommend this company. Tucker & Chris did an excellent job taking down & removing our old Rainbow Playground set. They were on time & professional. They did an excellent job with clean up! I would definitely use this company again!!!!
Valerie Brown
19:11 19 Aug 23
You guys were outstanding, amazing, incredible reliable for my first time using a service of this nature I was very pleased and satisfied with the work that was done I caught last minute. They showed up first thing in the morning to take care of everything. I need it you guys are incredible absolutely thankful for you guys. Hands-down five star service better yet you guys get a full of 10 stars from me.
isaiah thomas
15:23 07 Aug 23
We needed some furniture removed from our home and Tucker, Chris, and Billy were great! They were kind, moved fast, zero damage to any of our walls or floor, and the price was more than fair. I would highly recommend this company.
Ashley Walter
17:36 05 Aug 23
The two men that came to my place this morning were very friendly and quick. They were communicative when they would arrive, gave me a 20 min call ahead, and they got the whole job done in an hour or so. I was very impressed with the level of customer service and talking with the two men today.They really went above and beyond in their service and highly recommend them to do the work. Great price and value for the service i got. Super Impressed!
sreamer17ydr
22:03 24 Jul 23
I used Black Diamond to pick up some old furniture that wasn’t worth selling. I left it all out on my lawn and showed them what to take. They were kind, respectful and efficient. They arrived within the appointment window. It was easy to book through their website and I got a discount by booking using their site. Their pricing seemed reasonable to me, though I have never used a service like this before. They give you an estimate on site, based on the volume of junk and then confirm with you that is okay and then once they load everything they let you know if it filled up less space in the truck and it then could be less money. My junk filled up 1/4 of their truck so it was around $230. Would definitely use them again. Quick and easy.
Claudia Schieve
16:51 05 Jul 23
I ordered a new stove and to have the old one removed. when the company arrived ,the old stove was leaking grease and they wouldn’t take it. I called black diamond, and they came with in the hour. kind, and quick. I would highly recommend their services. thanks again
molly russell
16:04 24 Jun 23
This is a great company. The workers did a fantastic job. Kudos to these employees. I will definitely recommend this company to my friends.
Bonnie Schott
16:58 25 May 23
Black Diamond junk removal is awesome! They are incredibly affordable, very easy to work with and work with our schedule. If we had to reschedule it was not a problem, they were very understanding. Highly recommend Black Diamond junk removal for any of your needs. You will not be disappointed with their service or their prices!
Dorie J
20:25 17 Apr 23
Black Diamond Junk Removal was super easy to work with. I called and spoke to someone about having some old furniture removed from my home. I was able to set up a date & time that was convenient to me. The company texted info. about my appointment and confirmed my window of arrival. They called when they were 20 minutes away. Although I had received a ballpark figure during my original phone call, Nathan came in, looked at everything that I wanted removed, and gave me a new estimate that was cheaper than the ballpark figure! It took the two men just under an hour to remove everything & get it in their truck. They were professional and courteous, and when all was said and done, the amount I owed was less than the estimate they provided!Having said all of this, I would work with them again, even if the price had not been cheaper. As I said, everyone was courteous and professional. They were able to come on my timeline, and removed furniture that I never could have gotten out of here on my own, and best of all, they hauled everything away!OUTSTANDING! RECOMMEND 100%!
Amy Garrett
15:20 14 Apr 23
Tucker was on time when providing a quote. Then him and his crew went above and beyond to clean out my Dad’s huge house so I could prepare it for sale. I was very pleased with the communication throughout the entire process. I highly recommend this company for your junk removal needs. Thanks again so much!
Theressa Hilts
01:39 08 Apr 23
Obtaining a quote and booking online was extremely easy and efficient. They were more than happy to accommodate our extra trash items short notice and were very thorough in the removal of all the items, arriving on time for the appointment and quickly completed the haul.
Christina Nalepa
14:38 03 Apr 23
The company I bought my furniture for, told me they couldn’t take my old furniture the day of the delivery. I went online and found this company with good reviews. They were able to pick my old furniture that same day within a couple hours from calling them. It was fast, professional and definitely stress free!
Raymond De Leon
22:04 26 Feb 23
We contacted Black Diamond, a new and local Cleveland area business, and 1-800Got Junk for price and service comparison to do a complete move-out junk removal job. Black Diamond won the bid not only based on price but, also, on the way they handled the whole estimate process. We scheduled Tucker and his team for today and they arrived on time, courteous, respectful, very attentive and beyond helpful. They removed everything we needed to be cleared out without hassles or headaches. My brother-in-law was there to “supervise” for the whole job and was completely impressed by Black Diamond…and that’s high praise because my brother in law has very high standards! Black Diamond exceeded our expectations and we were very happy to help a new, local business succeed. We highly recommend their service. Thanks Tucker and team, for a job well done.
Cee Are
23:20 24 Oct 22
I first contacted Black Diamond Junk Removal on October 1st. I spoke with Tucker and he was able to set a time for the next day to come out to my house and give me an estimate for the removal. After our phone call he even sent a text confirming the appointment date & time. Once out he was very professional and was able to give me a firm quote and set an appointment for the following weekend. Fast forward a week, Tucker and Joey were on time and very communicative. I even added to what needed to be removed and they were able to handle it no problem. Tucker and Joey worked quickly, efficiently, and were very professional. They even went as far to sweep up my basement where the junk had piled up! Given their response time, quality of their work, and price it would be an absolute no brainer to hire them again. Can not recommend them enough. If you’ve got something you need gone just call Black Diamond.
Gabriel
19:19 08 Oct 22
I hired Black Diamond to help me clean out my mom’s home as I prepared to put it on the market. I cannot say enough positive things about this company. Tucker and his crew did an amazing job! They were prompt, professional, courteous and worked hard to get it done in a timely manner. They are super easy to work with…I made an appointment online and Tucker followed up…we discussed the scope of the project…he gave me an on-site quote and got the job done the same day. Thank you Black Diamond!
Cindy Mihalic
10:26 30 Aug 22
I had Black Diamond remove over 50 cu. yds. of trash and household belongings. They were prompt, friendly and had a very flexible schedule. They sent two trucks and 6 employees(Tucker-owner, Billy, Fred, Kenny, Joe and Brandon) over 2 days. They even moved a new washer and dryer into my house at no additional cost! I really liked the online scheduling software and the communication before work started and during. Highly recommend Black Diamond. Jim M.
Jim McGrath
14:15 17 Aug 22
Black Diamond basically saved our lives today! We own several rental properties… but this particular property was vacated by tenants who obviously had major issues! It was worse than any hoarder you have ever seen on television and they basically had junk piled from floor to ceiling. It was overflowing with old food and rotting produce. The refrigerator was completely disgusting and needed to be disposed of…. The stench was criminal. We called Black Diamond and they came to our rescue the following day with an entire crew of amazing young man who worked diligently all day! They filled two HUGE trucks with garbage, appliances, and furniture. They were outstanding! We’re also trying and so easy to work with…. I would recommend BD for anyone who needs help with a cleanup of any size! Thank you again gentlemen!
maria salotto
01:02 16 Jul 22
This place is absolutely the best. The entire staff is courteous, punctual, and hard-working. They communicated everything well – from pricing to arrival time to length of time needed to complete the job. And the workers were pleasant too, even though they were working nonstop carrying heavy loads. Pricing is reasonable and competitive – actually less expensive than many clean-out services for truly excellent service. Highly recommend!
Suzy Silver
18:13 22 Jun 22
We called Black Diamond on a Saturday morning for junk removal on a renovation. Got a quick quote by sending some photos and they even came out the very same day to remove everything! We are so happy – they were professional, reliable and reasonably priced. We will definitely be using them again on our other projects!
Tara Rose
17:42 11 Jun 22
First time using this company. Overall, a great experience! The crew was punctual, professional and performed the job exactly as requested. I scheduled my appointment within a less than 24 hr period and they showed up at the beginning of my selected 2-hour window. Super easy online scheduling process….The driver called 15 minutes ahead of their anticipated arrival(as promised), which was also at the beginning of my 2 hr window. The estimation process was a breeze; straight forward, and honest. The estimate for our haul was reasonable and I received zero pressure to move forward, even with the crew being on-site. My haul actually exceeded the available space in their truck, but a second truck came to finish the haul within my same appointment window. Upon completion, I was unavailable to inspect their work, however the Forman took it upon himself to send a text with photos, and to confirm the job was completed to my satisfaction.Great first experience. Local company. This checked all the boxes – I will use them for future needs and am happy to recommend for yard waste, light demo and construction material removal. (This was the scope of my haul). Thank you Tucker and Team!
John Westendorf
04:21 03 Jun 22
Top notch service! I called for an apartment clean out in the morning. The crew were at the location literally in 15 minutes. They came in and looked at the items to be hauled out. Gave me a fair quote on the spot. The 3 fellas worked quickly and efficiently. They had everything hauled outside, loaded in the truck and done in less than 45 minutes. Amazingly fast response, and just as fast doing the job. I would recommend them any time for timely trash removal. Thanks guys!
Jim Mudrick
16:22 18 May 22
Tucker met me at the house for a quote, always right on time, very polite and professional. The next day they showed up and completed the job. Tucker sent pictures of the empty trucks and when they were full. Very impressive workers and I would highly recommend Black Diamond!
Rondae McGuire
11:31 27 Apr 22
CONTACT US
Call 216-923-0779 or email info@blackdiamondjunk.com for an instant service estimate!