Frequently Asked Questions

Get quick answers to common questions about our junk removal services.

How do we handle items in good condition?

Whenever possible, we donate items that “are not really junk” to Goodwill, Salvation Army, and other donation centers.

How does junk removal pricing work?

Junk removal pricing is determined based on the volume of space your items take up in the back of our truck/trailer. Depending on the amount you would like us to haul, your price will vary. If you aren’t sure how much space your items will take up, give Black Diamond Junk Removal a call at (216) 923-0779.

How can I get an estimate on my junk removal project?

We’re super upfront with our pricing! Once our team arrives onsite, they will run through pricing with you. If you approve, they will load up everything right there! Plus, we don’t take payment until the job is complete. Got questions? Just call (216) 923-0779.

How soon can I book a junk removal appointment?

If you need junk removal quickly, give us a call at (216) 923-0779 or click here. Black Diamond Junk Removal offers same-day and next-day appointments, so we can accommodate even the busiest of schedules. You can easily schedule junk removal with Black Diamond Junk Removal with just a call or click!

How can I pay for junk removal?

Accepted methods of payment for your junk removal service include cash, credit, debit, or check. However you choose to pay, payment is required upon completion of our services.

How big are your junk removal trucks?

All of our trucks hold about 8 pickup trucks worth of space. This is equivalent to roughly 13 yards.

Can you complete full house cleanouts?

Absolutely! We work hard to accommodate every job, large or small. To schedule a full house cleanout, give us a call at (216) 923-0779 and we’ll find an available time.

What areas does Black Diamond Junk Removal service?

Black Diamond Junk Removal is a team of trained junk removal experts operating in Cleveland, Ohio. Some of our major service areas include Beachwood, Brunswick, Chagrin Falls, Solon, Strongsville, and Twinsburg. For a complete list of service areas, click here.

Is a junk removal estimate free?

When you receive a pricing from Black Diamond Junk Removal, it is always free. There is also no-obligation attached, so whenever you receive pricing from us, you are always able to decline our services if you aren’t satisfied with the cost.

Will my junk removal items be accepted?

We accept anything, however, some items come with an additional charge. For information on which items cost extra, click here.

Is Black Diamond Junk Removal available on weekends?

Black Diamond Junk Removal is available from 7am-8pm on Monday through Sunday.

Are there any discounts available?

Black Diamond Junk Removal offers $20 off when you write us a review on NextDoor, $15 off for a Facebook Post, $15 off for an Instagram Post, $15 for a Yelp post, or $5 off for a Google review. Watch out for additional discounts on Facebook and Instagram!

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